Free Shipping

Free Shipping & Delivery

-Shipping rates are calculated based on weight, dimensions, and destination.
-We do offer FREE SHIPPING for order RM200 and above (excluded GST)
-Please note that final shipping fee is only confirmed at checkout page.
-While shopping, please click at View Cart for select free shipping if applicable.
-Offer does not apply to out-of-stock items, offer is non-transferable and subject to change without notice.
- Cancelling items, combining orders, or changing your shipping address, speed or preference might affect your order’s free shipping eligibility.

 

When will I receive my order?

 

After you have successfully placed your order, our Customer Service team will conduct a verification process and update
you as soon as possible by SMS or WhatsApp.
After your order is verified, you can expect to receive your order within the following time frame:
West Malaysia Areas: 2-4 working days (except Sunday and holidays)
East Malaysia Area: 3-6 working days (except Sunday and holidays)

Do you deliver during weekends and holidays?
Unfortunately, our courier partners are unable to deliver during weekends or public holidays. Please expect to
receive your parcel on working days only.

I need my order now, Can Pisen Malaysia speed up the delivery?
Unfortunately we are unable to speed up the delivery. The delivery arrival time for your order depends on the
courier service.

Can Pisen Malaysia deliver the package to my office?
Pisen Malaysia will deliver your order following the address you provide during checkout, whether it is your house
address or office address.

Can I cancel my order after order has been shipped?
Unfortunately we are unable to accommodate to your request for cancellation once the item has been shipped.