Privacy Policy

Privacy Policy

We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.


Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the 

manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our 

dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.


You can visit our website, and browse without having to provide your personal details. During your visit to our website, you may remain anonymous 

and at no time would we be able to identify you unless you have registered an account (“Pisen Malaysia account”) with us on our website and have logged on with your 

user name and password.


If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service


Collection of Personal Information

Pisen Malaysia does not sell, share or trade customer’s personal information collected online with third parties.


When you register a Pisen Malaysia account, the personal information we collect may include your:


Delivery Address

Email Address

Date of Birth (Optional)

Gender (Optional)


When you make a purchase on the Pisen Malaysia website, the additional personal information we collect may


Telephone Number

Mobile Number

Delivery Address

Credit card details (optional) and payment methodology


Accessing Actual Orders

Your actual order details may be stored with us but for security reasons you may access this information by logging into your account on the website Here, 

you can view the details of your orders that have been completed, those which are open and those which are to be dispatched as well as administer your 

address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially 

We cannot assume any liability for any misuse of passwords unless this misuse is through our own fault.


Security of Your Personal Information

You can access and update your personal information anytime by accessing your account on Pisen Malaysia website Pisen Malaysia ensures that all 

information collected will be safely and securely stored. We protect your personal information by:

Allowing access to personal information only via passwords; Maintaining technology products to prevent unauthorised computer access


Collection of Computer Data not necessarily Personal Information

When you visit Pisen Malaysia, our company servers will automatically record information that your browsersends whenever you visit a website. 

This data may include:

Your computer's IP address

Browser type

Webpage you were visiting before you came to our website

The pages within Pisen Malaysia that you visit

The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics

This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide. 

This data will not be used in association with any other personal information.


Changes to the Privacy Policy

Pisen Malaysia reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our website. 

You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.


Complaints about breaches of privacy

If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact Customer Service