We take our customer’s privacy seriously and we will only collect, record, hold, store and use your personal information as outlined below.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only process your name and other information which relates to you in the
dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit our website, www.pisen.com.my and browse without having to provide your personal details. During your visit to our website, you may remain anonymous
and at no time would we be able to identify you unless you have registered an account (“Pisen Malaysia account”) with us on our website and have logged on with your
user name and password.
If you have any comments or suggestions, we would be pleased to receive them at our address or by contacting our Customer Service
Collection of Personal Information
Pisen Malaysia does not sell, share or trade customer’s personal information collected online with third parties.
When you register a Pisen Malaysia account, the personal information we collect may include your:
Date of Birth (Optional)
When you make a purchase on the Pisen Malaysia website, the additional personal information we collect may
Credit card details (optional) and payment methodology
Accessing Actual Orders
Your actual order details may be stored with us but for security reasons you may access this information by logging into your account on the website Here,
you can view the details of your orders that have been completed, those which are open and those which are to be dispatched as well as administer your
address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially
We cannot assume any liability for any misuse of passwords unless this misuse is through our own fault.
Security of Your Personal Information
You can access and update your personal information anytime by accessing your account on Pisen Malaysia website Pisen Malaysia ensures that all
information collected will be safely and securely stored. We protect your personal information by:
Allowing access to personal information only via passwords; Maintaining technology products to prevent unauthorised computer access
Collection of Computer Data not necessarily Personal Information
When you visit Pisen Malaysia, our company servers will automatically record information that your browsersends whenever you visit a website.
This data may include:
Your computer's IP address
Webpage you were visiting before you came to our website
The pages within Pisen Malaysia that you visit
The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics
This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide.
This data will not be used in association with any other personal information.
You should check this Policy each time you access our website so as to be aware of the most recent applicable version of the Policy.
Complaints about breaches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, please don't hesitate to contact Customer Service