Delivery Information

Delivery Information

Pisen Malaysia Sdn Bhd provides Peninsular Malaysia and East Malaysia shipping. We aim to pack and ship all orders within 24 hours after payment is received. Orders made on Saturday will be shipped on Monday. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame.

If we are unable to meet the estimated delivery date we shall not be liable for any losses, costs, damages, liabilities, charges or expenses arising out of late delivery. If you are unavailable to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier.

In the rare circumstance that your item has a defect or is missing from your order please follow the directions in our FAQ or contact us.

All orders are shipped using either GDex or PosLaju. Tracking numbers will be provided for both services by email once shipped.